If you are looking for Vonage reviews because you are thinking about getting Vonage service, there are a number of important considerations to keep in mind, including service reliability and pricing.
Vonage is a VOIP (Voice over Internet Protocol) Service that allows you to make phone calls using your existing Internet connection. Established in 2001, Vonage rode the VOIP wave of the last decade and changed the way many people make phone calls from their homes.
By making use of an existing Internet connection, VOIP service is significantly less expensive than traditional landline home phone service — on average about half the price for comparable service. However, while Vonage offers cheaper home phone service, this service is dependent on your Internet connection, which makes it more vulnerable to interruption than a landline phone service.
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Vonage vs Landline Home Phone
The Vonage Voip service requires High Speed Internet, a touch-tone phone set and a quick setup Vonage box adapter. The adapter box is sold by Vonage when you sign up for service, and the setup instructions to get started are simple for anyone. Just plug in the Vonage box to your Internet modem and plug in your phone cord into the adapter box and you should be ready to make phone calls to mobile, landline, and other Vonage phone numbers.
Vonage uses Voice over Internet Protocol technology or VOIP in short. As the name suggests, with VOIP your calls are routed through the Internet, unlike traditional landline telephones in which the calls are routed through the telephone company’s network.
This means that when you have problems with your Internet connection, you might not be able to use your Vonage phone service. This also means that poor Internet connection would likely give you poor voice quality with Vonage. Therefore, you might need to sign up for a faster Internet speed with your Internet provider, which will cost you extra monthly. For individuals like the elderly and those who work from home, reliability of phone service should be a very important factor when considering Vonage.
Furthermore, because Vonage phone calls are routed through the Internet unlike landline phones, which are routed through the local phone company. Vonage phone service cannot be used to directly contact your local emergency center by dialing 911. So in this respect, a landline phone would get you help faster in case of an emergency. This is another factor that should be important if you have young children, sick, or elderly individuals in your home.
On the other hand, since Vonage connects through the Internet you can use the service anywhere in the world as long as you have High Speed Internet connection. The number is not tied to a particular house address or country. No matter where you go in the world, all you need is a working broadband connection, your Vonage box, and a telephone handset.
Vonage users also have access to the Vonage software, which can be used to make phone calls on your computer with the Vonage softphone or on your smartphone with a mobile phone app. Therefore, it is more flexible than a landline home phone and so Vonage service would be suited for people who are very mobile or travel frequently.
With Vonage, you can also retain your old landline phone number, which is very convenient because you do not have to worry about losing a phone number you have kept for a long time.
For those who make frequent international calls to outside North America, the international calling rates for most countries are significantly cheaper with Vonage than with a landline phone or mobile phone.
Vonage Reviews: The Verdict
Though, there are many other VOIP service providers on the market, few offer similar packages in terms of product range, flexibility, customer support and number portability like Vonage does.
Vonage service has better sound quality over comparable VOIP services and offers extended services such as voicemail, call-waiting, three-way calling, and fax, which is not available on other VOIP services like Skype and Google Voice. On the flip side, the Vonage router can be pricier than other VOIP services.
Unlike traditional landlines that offer a fixed pricing strategy, the Vonage service offers flexible pricing that are tailored to suit different budgets, lifestyles, and calling habits.
With its many products and services, Vonage offers you phone service that is versatile and budget friendly. Therefore, Vonage is a good communication asset to your home. However, is it reliable enough to serve as your primary or only home phone service?
When you have problems with your local phone company, you contact them and they show up within a day or two to fix the problem. With Vonage, any technical problems would have to be resolved yourself by following instructions from Vonage support online. If such a problem is not resolved with online help from their technical support, you would have to mail your Vonage adapter box back to the company and wait for a new box. Obviously, if Vonage is your only home phone service then you would not have access to a telephone for a number of days.
Therefore, if you are looking for a cheap home phone service that is flexible, the Vonage reviews indicate that this service might be for you. But if you are looking for reliable and stable home phone connection, then your best bet is a landline phone service.
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