How to Transfer Utilities in 6 Easy Steps


According to the U.S. Census Bureau, the average American will move an astounding 11.7 times during their life! Regardless of how many times you may have moved in the past, there are still aspects of moving that can be challenging for anyone to master. The process of transferring a utility account can be especially difficult. We have some suggestions that can make this process less of a hassle. The next time that you move, keep in mind the following six tips on how to transfer utilities.

How to Transfer Utilities: Compare Rates

Most regions of the country will only have one or two main suppliers for basic utilities such as water, electricity or natural gas. Before you schedule the connection of your new service, take some time to research the providers for the utilities and services in the new location where you will be moving. If you don’t already know the contact information for the utility providers in your new location, you can obtain it by calling or visiting the local municipal offices, or by searching their website. While most cities and large towns have an online presence so that you can easily find this information on the Internet, smaller communities and remote areas still often rely on contact by mail, telephone or in person.

The markets for other important services, such as High Speed Internet, Home Telephone, Broadband and Cable TV, are generally more open to competition, so you may end up with several providers and packages to choose from when ordering these types of services. Digital Landing’s handy comparison tool can help you to compare providers and find the best savings on bundled deals for these types of services. Once you have decided on a provider for each of your utilities and services, you will need to schedule the connection of your new service, as well as schedule the disconnection of your old service.

Start Early

  • Connecting new service for most utilities is not as fast and easy as you might think. Many utility and service companies require customers to make an appointment to connect their new service. Some even require new customers to be present on site when the technician arrives to connect the service.
  • In most parts of the country, many utility companies require at least 1 to 3 weeks of advance notice to schedule the connection of your new service and the disconnection of your old service. To ensure that you don’t have to settle for sitting in the dark when you arrive at your new home, without access to water, telephone or Internet services, plan to contact both your current and new utility companies well in advance of your move. Be certain that you fully understand the steps that you need to take to ensure that your basic utility services will be connected when you move into your new home.
  • Another consideration that you should keep in mind when you are planning your move, is that many utility companies will require a deposit before they will connect your service. Many of these providers will even require that they receive and process the payment of your deposit before they will schedule the appointment to connect your new service, so you will need to add the time that it will take for you to do this to the time frame it will take to schedule your service connections. While you might be able to transfer your existing deposit to your new account if you remain with the same provider, this usually isn’t possible if you move far away from your existing home. Most power and water utilities have only a regional or local coverage area.
  • If you will be moving into an apartment building, gated community, or other housing complex, you should also be aware that there may be limitations on the hours that service calls can be made, so you will want to be aware of these restrictions before you call to schedule the connection of your new utilities and services.

Additional Considerations

The time period that you spend researching your new service providers, comparing rates and scheduling the connection of your new services is also the perfect time to begin to notify others of your upcoming relocation and update your contact information with them. You can use our tool to update your address with the U.S. Postal Service, so that they forward your mail to your new address for a specified amount of time, but you should also update your information directly with loved ones and important providers such as your insurance company, bank, and family physician. In this way you can ensure that you won’t miss any important communications just because you’ve moved to a new address.

Hopefully our article has provided some useful tips on how to transfer utilities. We enjoy receiving feedback from our readers so please let us know in the comments section below if you found this article useful, or if you have additional suggestions to make this process easier and less stressful.

Photo Credit: Western Area Power