I've worked as a tehcnical writer for over 18 years, and I've also been writing freelance articles for about 3 years. I have a bachelor's degree in Journalism and Mass Communications. I also like to stay abreast with new developments in digital service industries. In addition, I've written several articles about videoconferencing for home health care, as well a new developments in VoIP (Voice over Internet Protocol) technology.
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